KNOWLEDGE, SKILLS, AND ABILITIES
Required
- Bachelors Degree from an accredited institution OR High School diploma or GED equivalent with 3-4 years of related working experience in supply chain operations specifically with replenishment and/or purchasing.
- Intermediate proficiency with Microsoft Office products (specifically Excel and Word).
Preferred
- Bachelor's Degree from an accredited institution with a major in Supply Chain, Operations, Business, or related field with 1-3 years of related experience in supply chain operations (specifically replenishment and/or purchasing).
- Intermediate to advanced SAP experience.
ESSENTIAL DUTIES
- Coordinate the order processing of customer transactions through dedicated e-mail box.
- Validate and reconcile customer PO's received to the sales orders entered into SAP. Research discrepancies and communicate to customer any changes required.
- Complete order entry, PO follow-up, and project status reports and communicate with customers on any backorders or shorts.
- Track and report the status of open Purchase Orders on a weekly basis.
- Complete Customer Shipment Consolidation Report. Coordinate and schedule shipping tasks in GroupWise.
- Process all non-sales order activities, returns, miss-picks, damages, and shortages.
- Proactively resolve/reconcile any billing related issues, i.e. "RICs".
- Validate Sales orders to Purchase orders received in TMC portal, release orders to warehouses and update shipments in TMC as well as communicate late or no pickups to TMC
- Submit BOL's to appropriate warehouse(s).
- Update outbound pallet spreadsheets.
- Keep manager informed of issues within assigned area of responsibility.
- Perform other duties as assigned.
