Shipping Clerk

Responsibilities / Tasks

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

Working at GEA Group has significant benefits:

• Start strong - Medical, dental, and vision coverage begins on your first day
• Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning - Take advantage of tuition reimbursement to further your education or skillset
• Live well - Our wellness incentive program rewards healthy habits
• Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

About the Role
As a Shipping Clerk at GEA Group, you will play a key role in ensuring our products are shipped accurately, on time, and in compliance with all regulations. You'll coordinate with warehouse staff, carriers, and various internal departments to manage schedules, prepare documentation, and resolve shipping-related issues. Your efforts will directly contribute to our commitment to operational excellence and customer satisfaction.

Key Responsibilities

• Shipping Management: Schedule, route, and track shipments to ensure on-time delivery according to customer requirements.
• Documentation & Compliance: Prepare bills of lading, packing slips, and customs paperwork while ensuring adherence to shipping regulations and company policies.
• Inventory Coordination: Collaborate with warehouse staff for accurate picking, packing, labeling, and monitoring of inventory levels to avoid shortages or delays.
• Carrier & Vendor Liaison: Communicate with freight companies, third-party logistics providers, and carriers to arrange transportation, negotiate rates, and resolve shipping issues.
• Problem Resolution: Address and resolve delays, damaged goods, or incorrect deliveries with corrective actions and clear communication.
• Reporting & Analysis: Generate and analyze shipping performance reports to identify trends and process improvement opportunities.
• Customer Service: Respond promptly to customer inquiries regarding shipment status, tracking information, and delivery concerns.
• Process Improvement: Identify and implement best practices to enhance efficiency, reduce costs, and streamline shipping procedures.

Your Profile / Qualifications

Qualifications & Skills

• High School Diploma or equivalent
• Experience in warehouse operations, including use of forklifts, pallet jacks, and hand trucks
• Strong adherence to safety protocols in all equipment operation and material handling.
• Proficiency with Warehouse Management Systems (WMS) and order processing software.
• Accurate data entry and record-keeping skills.
• Clear communication abilities-both verbal and written.
• Strong organizational and time management skills to meet deadlines under pressure.
• Problem-solving mindset with the ability to troubleshoot minor process or equipment issues.
• Flexibility to assist in other warehouse areas as needed.
• Team-oriented with a collaborative approach to achieving goals.

The typical base pay range for this position at the start of employment is expected to be between $20-$22 per hour. GEA Group has different base pay ranges for different work locations within the United States.

The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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