Senior Functional Analyst - Warehouse Management

Sysco, a global leader in foodservice distribution, is seeking a seasoned Senior Functional Analyst - WMS Technology to support our Warehouse Management System initiatives. As a member of our Product Management team, y ou will collaborate with internal Engineering & QA teams , Supply Chain Operations, and SaaS partners to design, implement , and support mission-critical WMS solutions, ensuring efficient warehouse operations and optimal business outcomes.

Roles and Responsibilities

• Lead functional analysis, requirement gathering, and documentation for WMS modules supporting receiving, put - away, inventory, replenishment, picking, shipping, returns, labor, and yard management.

• Partner with stakeholders and technical teams to translate business needs into functional specifications and system configurations.

• Design, validate , and optimize WMS processes and workflows using best practices and deep domain knowledge.

• Collaborate closely with IT developers and vendors on system enhancements, upgrades, interfaces, and integrations.

• Create test plans, execute functional and regression testing, and manage defect tracking and remediation.

• Develop user documentation, training materials, and conduct training sessions/knowledge transfers.

• Troubleshoot and resolve WMS issues, providing production support and participating in on-call rotations as needed.

• Utilize SQL (mandatory) to extract data, build queries, perform data validations, and generate analytical reports.

• Stay current with WMS trends and evaluate new tools/technologies to improve warehouse efficiency and scalability.

Expected Qualifications

• Bachelor's degree in Computer Science , Supply Chain, Information Systems, or equivalent experience.

• Minimum 5 years of functional experience with enterprise WMS implementations, preferably in high-volume warehouse environments.

• Skilled in requirement elicitation, process mapping, functional design, and documentation.

• Proven WMS expertise (e.g., Manhattan, Blue Yonder, HighJump , Oracle, etc.).

• Strong SQL skills are required-ability to write complex queries, joins , stored procedures.

• Experience with integration technologies (APIs, EDI, middleware, web services).

• Familiarity with RF/hands-free technology, barcoding, RFID, labor management, and warehouse automation preferred.

• Background in Agile/Scrum methodology and using tools like JIRA, Confluence, or similar.

• Excellent communication, problem-solving, and stakeholder management skills.

• Ability to lead cross-functional teams, facilitate workshops, and drive solution adoption.

Preferred Qualifications

• WMS implementation or upgrade experience in foodservice or highly regulated industries.

• Experience with BI tools or data warehousing.

• Project management certification (PMP, PMI-ACP).

• Knowledge of logistics and supply chain best practices.

• Comfort working in fast-paced, dynamic environments.