The Rework & Packaging Operation Specialist coordinates special rework projects and supports daily packaging operations under the Packaging Operation Manager.
Rework & Inventory Management: Proactively orders and manages inventory for rework parts/components using SPES, NERP, and WMP to ensure zero assembly-line downtime.
Rework and Packaging Operations: Drives process improvements (Lean), generates performance reports for management/HQ, and coordinates daily shop floor activities.
Cross-Functional Communication: Serves as the key liaison between Sales, Demand Fulfillment, and production teams to meet customer delivery dates.
Responsibilities:
Rework & Project Scheduling
Production Planning & Analysis: Develop and optimize comprehensive Production Plans for Special Project requests using SPES, WMP, and NERP. Analyze inventory and material levels to ensure component availability supports the production plan without interruption.
BOM Verification: Analyze Bill of Materials (BOM) structure in WMP to ensure accuracy. Identify discrepancies and communicate immediately with the Purchasing and Engineering teams to prevent production delays.
Demand Alignment: Interface regularly with the Demand Fulfillment Team to review production plans, verify weekly requirements, and ensure alignment with scheduled customer delivery dates in enterprise systems.
Engineering & Lifecycle Support: Participate in MPC's engineering and product change processes, supporting Engineering Change Notices (ECN), End-of-Life (EOL) product transitions, Product IDs (PIDs), and material cost-reduction initiatives to synchronize with production and shipping plans.
Capacity Planning: Collaborate with the Engineering team to assess production line capacities for new models, calculate cycle times (Takt Time), and maintain the central planning database.
Parts Procurement & Inventory Management: Coordinate and place systematic orders for required rework parts, components, and packaging materials; actively manage on-hand inventory levels to guarantee materials are staged and ready prior to production launch
Packaging Performance Reporting: Monitor, compile, and analyze daily/weekly packaging and rework performance data. Generate comprehensive packaging throughput and attainment reports for MPC management and HQ level reviews, highlighting efficiency trends and capacity constraints.
Packaging Process Improvement: Lead initiatives to identify bottlenecks in the packaging and rework lines. Propose and implement process improvement strategies (utilizing Lean, Six Sigma, or Kaizen principles) to optimize line run rates, reduce waste, and improve overall packaging tact times.
Packaging Operational Support: Provide proactive day-to-day operational support to the packaging shop floor. Interface directly with packaging line supervisors and warehouse logistics teams to resolve scheduling bottlenecks, coordinate immediate material staging, and ensure packaging runs proceed smoothly.
Qualifications:
Education: Associate's Degree required; Bachelor's Degree in Logistics, Industrial Engineering, Business Management, or a related field is highly preferred. (Equivalent professional experience of 2+ years in mobile manufacturing, packaging, or production planning may be considered in lieu of a degree).
Professional Experience: Minimum of 1-2 years of experience in inventory control, production planning, packaging scheduling, or high-tech electronics parts purchasing in a manufacturing or assembly environment.
Enterprise System Experience: Demonstrated experience utilizing ERP/MRP systems (e.g., SAP, NERP, SPES, or similar enterprise business suites) for inventory control and production scheduling.
Modern Tool & Tech Proficiency:
High proficiency with Microsoft Office Suite (advanced Excel skills such as XLOOKUP, Pivot Tables, and data visualization are required).
Familiarity with modern enterprise collaboration tools (e.g., Microsoft Teams, SharePoint, OneDrive).
Experience with Business Intelligence (BI) tools (e.g., Power BI, Tableau) or data automation is a strong plus.
Industry Context: Experience or familiarity with mobile device tracking workflows, specialized serialization tracking (such as IMEI or MAC addresses), and barcode/RFID scanning processes is highly desirable.
Communication Skills: Strong written and verbal communication skills in English to prepare and present plans, reports, and production data clearly to Production Management, Quality Assurance, Warehouse logistics, and support teams.
Skills:
Relationship Management: Ability to build and maintain excellent, collaborative working relationships with various cross-functional teams, headquarters, and external customer representatives.
Analytical Skills: Excellent data-gathering, organizational, and prioritization skills, with the ability to manage multiple complex packaging and rework projects simultaneously.
Problem Solving & Continuous Improvement: A continuous improvement mindset with strong problem-solving skills; ability to utilize analytical judgment and Lean principles to optimize packaging and rework line layouts.
Autonomy: Ability to work effectively under general supervision, self-monitoring daily activities to meet production team goals within established deadlines.
Pay Transparency: The typical base pay for this role across the U.S. is: $43.00 - $43.45/hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.
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