Position Overview:
This position is responsible for the optimization and support of our retail operations and strategy through data-driven analytics. This includes forecasting, budgeting, and modeling of retail KPI's to include sales, labor, and inventory as well as the creation of actionable insights and reporting for the retail teams. The Retail Business Optimization Manager will work closely with cross functional partners including Product, Supply Chain, Finance, and IT . This position will report to the Director of Retail and Contact Center Operations.
Position Details:
Work Environment: At Duluth Trading Company, we value face-to-face interactions that foster our culture of learning, creativity, and teamwork. The role is based at our headquarters near Madison, WI. You will work in the office Monday through Thursday, with the option to work from home on Fridays if you prefer.
What You'll Do: - Advanced Data Analytics: Leveraging descriptive, diagnostic, predictive and prescriptive analytics to drive and support business decisions.
- Database Querying: Ability to proficiently extract, clean and manipulate large datasets.
- Data Visualization: Develop, maintain and optimize dashboards and recurring reports that teams can utilize to drive business results and efficiency.
- Optimizing Efficiency: Automating reporting and processes to drive improved efficiency and effectiveness, allowing store teams more time to serve our customers.
- Inventory Productivity: Create and maintain tools and analysis to maximize inventory performance and limit liability.
- Labor Management: Works closely with field teams to forecast and budget retail labor, helping to ensure monthly and quarterly targets are achieved.
- Retail Field Support: Support district and store teams through reporting and analysis to improve processes, execution and the customer experience.
- Other duties as assigned by the manager.
What We're Looking For: - Bachelor's Degree in Business Administration or similar field of study - Equivalent work experience will be considered.
- 5+ Years of experience
- 1+ Years of management experience
- Strong expertise in Microsoft Excel, Google Sheets and advanced database querying
- Knowledge of general retail operations
- Ability to work well with cross functional internal partners as well as external partners (vendors)
- Experience in developing operational strategies
- Strong oral, written and interpersonal communication
- Sense of urgency in accomplishing objectives
- Knowledge of project management
- Superb organizational skills
- Authorization to work in the United States without sponsorship
Leadership Competencies Leading Self: Leading Others: - Inspiring Trust
- Adaptability
- Mature Confidence
- Career and Self Development
- Driving Execution
- Building Organizational Relationships
- Empowering Others
- Fostering Open Dialogue
- Attracting & Developing Talent
- Leadership Versatility
Physical Environment & Travel Expectations: - Travel is required for less than 10% of company-related meetings, programs, and/or events.
- Sitting is required for 90% of working hours.
- Standing is required for 10% of working hours.
- Continuous arm, hand, and wrist movement (ie: typing)
- Frequently reaching, twisting, and bending in multiple directions.
- Moderate warehouse noise level.
- Ability to perform work in tight quarter workstations.
- Work in temperatures ranging from 50 - 95 degrees.
Duluth Headquarters Benefits and Perks Our pursuit of a better way isn't just about our products-it's about our people too. That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success. - Multiple Medical plan options
- Dental & Vision plans
- Medical and Dependent Care Flexible Spending Accounts
- Health Savings Account including company contributions
- Company paid Life Insurance and AD&D
- Company paid Short-Term Disability
- Other various voluntary benefits including: Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance
- 401(k) Employer Match
- Parental Leave
- Paid holidays: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
- Paid Time Off: take it as you need it policy for exempt employees
- Daily pay available
- 40% Employee Discount
- Flexible Fridays
- Onsite fitness center
Position Compensation Outline Compensation Range: $85,000 - $110,000year
This position is eligible to participate in the company bonus program.
Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change.The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. About Duluth Trading Company:
Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating. From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it's all about the innovative gear and gadgets that equip customers for a more hands-on way of life. Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that's hellbent on helping the world to gear up, get its hands dirty, and do. 
