Property Ambassador ABOUT US Property Ambassador (Janitor) POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission!
ABOUT THE ROLE The Property Ambassador performs basic janitorial tasks to maintain the cleanliness of common areas and grounds at his/her assigned property(ies) to levels consistent with POAH Communities company standards.
ABOUT YOUR IMPACT - Dispose of litter in common areas and on property grounds
- Keep hallways and stairways clean, including sweeping, mopping, disposing of cobwebs or bugs, and cleaning surfaces such as light fixtures, windows and door handles
- Maintain grounds through trash management and landscaping
- Report all safety issues, graffiti, resident issues or needed repairs to property management in a timely manner
- Maintain cleanliness of buildings and grounds in such a manner that they will score at least 85 points on a REAC inspection and secure a rating of at least "Satisfactory" with HUD and other housing agency inspections
- Assist with the turning of vacant units within three business days
- Move trash receptacles to and from the trash pick-up area on appropriate days
- Respond to resident, guest, and vendor inquiries and escalate as appropriateRespond to work orders in a timely manner, resolving all issues and closing work orders within 24 hours of submission
- Prepare for/respond to weather phenomena such as hurricanes, tornadoes, flooding, snow, ice, etc.; support snow removal to include shoveling, sanding, etc.
- Ensure vendors follow all company policies while on site
- Assist with community event set up and tear down
- Work with local neighborhood groups to build POAHC brand
- Complete other related tasks as assigned
ABOUT YOU - Ability to speak and understand basic English
- Basic computer proficiency
- Availability to work on-call shifts and periodic flexible hours and/or overtime as required.
- Availability to work nights and weekends
- Experience with Yardi software is preferred
- Periodic travel by car or airplane may be required
BENEFITS AT POAH COMMUNITIES POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:
- Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
- Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
- Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
- Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
- Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
- Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications
Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at
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