JOB DESCRIPTION
The Operations Services Specialist serves as the coordinator of various aspects of Operations projects. This includes the planning, monitoring, and execution of project activities. This individual will ensure all work within Operations is planned, aligned, and supported for successful execution.
RESPONSIBILITIES
- Acts as a liaison between the Operations department and all Field Support Center (FSC) departments.
- Ensures all work coming to Operations is ready for execution.
- Provides visibility and alignment to all strategic work that affects Operations.
- Collaborates with project team in building project scope, timeline, and allocating resources as they impact operations.
- Monitors and works to maintain project deliverable schedule, milestones, and required tasks against scope and timelines and initiates Change Management processes as appropriate.
- Provides clear operational leadership from project kick off to project closure.
- Anticipates, plans, and solves cross functional dependencies as they impact Operations.
- Develops and maintains Operations project delivery schedule on and other reporting vehicles.
QUALIFICATIONS
Minimum Education and/or Experience:
- Bachelor's degree in business and strategic planning skills a plus, supplemented by three (3) years of experience in aviation, hospitality, or related industry or an equivalent combination of education, training, and experience.
Additional knowledge and skills:
- Rapid problem-solving skills including the ability to quickly prioritize.
- Strong communication skills and the ability to handle multiple priorities and communicate effectively both upward and downward within the organization (written and verbal).
- Excellent analytical, planning, project management, problem-solving, negotiation, and organizational skills.
- Use of Project Managed Tools such as Roadmaps, Gantt charts, and
- Ability to solve problems and think on their feet. Displays strong critical thinking skills.
- Strong attention to detail and ability to manage multiple tasks and priorities.
- Flexible and able to change to meet the needs of the day-to-day requirements.
- Embraces an Ownership Mentality including high involvement, engagement, and participation with an understanding that their contribution will have an impact on the business.
ABOUT US
With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work , we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
