Our company is seeking a reliable and detail-oriented Material Handler to join our team. As a Material Handler, you will be responsible for ensuring that our customers receive a positive experience by properly loading their orders and staging and transporting materials for deliveries.
Essential Duties and Responsibilities of the Material Handler / Yard Clerk
The essential functions include, but are not limited to the following:
- Load materials into customers' vehicles or onto company delivery vehicles
- Accurately build loads and prepare materials for deliveries in a timely manner
- Carefully unload incoming freight
- Safely operate forklift in accordance with OSHA and KBC standards
- Work with team to schedule deliveries of materials to customers
- Maintain clean and organized environment in lumberyard and storage buildings
- Provide exceptional customer service, addressing any concerns or issues that may arise
- Build relationships with customers, vendors and team members
- Collaborate with other departments to ensure that all operations are running smoothly
- Perform other assigned tasks as requested by leadership team when needed
Minimum Qualifications (Knowledge, Skills, and Abilities)
- High school diploma or equivalent
- Minimum of 1 year of experience in related field
- Knowledge of building materials, applications, related equipment, and construction industry is preferred, but not required
- Valid driver's license required (Class C license preferred, but not required)
- Ability to effectively and professionally communicate with customers, vendors and team members
- Strong organizational skills and attention to detail
- Ability to manage inventory and maintain accurate records
- Knowledge of safety regulations and procedures
- Ability to safely operate forklifts and other yard equipment
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Provide exceptional customer service to all customers.
- Willingness to learn and develop product knowledge.
- Proficient with handling cash transactions.
- Accurately answering customer questions.
- Order product for customers if needed, and complete special-order paperwork for product.
- Order/purchase stock items or special-order material.
- Maintain the proper amount of inventory (if responsible for ordering stock product).
- Maintain a competitive price level for ordering responsibilities.
- Occasionally walk the storeroom to help customers, clean, stock shelves, etc.
- Must be able to figure material list and pricing on estimates per customer's request.
- Maintaining cleanliness of work area.
- Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
- Professionally handle complaints from customers, escalate when needed.
- Efficiently and professionally process computer sales and charges.
- Assisting customers who require materials from the yard, when called upon.
- Be familiar with the location of store and yard inventory.
- Lifting limitations: Minimum 100 Lbs.
- Must be able to stoop and bend knees and arms without difficulty.
- Adhere to all safety and health standards as established by OSHA and Kirchner Building Centers.
- Other duties as assigned by Department Head, Manager, and/or Ownership.
Benefits:
- 401(k) with Company match
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid time off
- Supplemental Insurance
- Employee discount
Schedule:
- Monday to Friday
- Rotating Saturday mornings
- Full Time (40 hours per week, with the potential for overtime as business needs require)
- Working Hours: 7:00am - 5:00pm (hours may vary by location/season; Saturday hours differ)
Experience:
- Customer Service: 3 years (Preferred)
- Building materials: 2 years (Preferred)
Language:
License/Certification:
- Driver's License (Preferred)
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