IPS Strategic Account Manager

IPS Strategic Account Manager

For nearly 100 years, Arnold Motor Supply has provided amazing career opportunities for those who prefer to keep things simple; we focus on relationships, service, and expertise. We're passionate about what we do, and always strive to be the best in our business across the five states and 80 locations in which we operate.

Our Industrial Paint Solutions division has an important role available operating from our Omaha, NE, location. Light-duty manufacturers throughout the Midwest have come to rely on our range of industrial coatings. In addition to experience with traditional liquid coatings, we are experts in powder coating, specialized military coatings, unique industrial finish applications, sign paint, and other industrial applications. We provide high-quality solutions to all types of customers, including large and small trucking companies, OEM job shops, agricultural manufacturers, metro transit authorities, and sign companies.

This position is a hybrid role that has three important primary functions:

1) account management and business development within existing customers; 2) outside sales and new account business development; 3) technical consultation

Account management and development: this role will have primary responsibility for managing several high-profile strategic accounts. This includes in-depth customer knowledge and service, relationship management, and heavy collaboration with customer teams

New account development: a component of this role is to develop new customer relationships and revenue streams from accounts that we currently do no or limited business with

Technical consultation: serve as a Subject Matter Expert in providing ongoing expertise and technical consultation to our customers

Job Tasks and Responsibilities

• Actively manage and monitor vital strategic customers and collaborate to ensure exemplary service levels are maintained
• Maintain high levels of product and technical knowledge to serve as primary Subject Matter Expert and technical support with our customers
• Meet or exceed all revenue targets via cold-calling, effective account management, and goal-driven accountability
• Create and carefully manage annual account planning for existing and potential customers, including detailed proposals
• Develop and utilize effective sales tracking and customer relationship management methodologies. Maintain accurate call reports and other activity reporting.
• Maintain close working relationships with our vendors to promote sales and customer service. Ensure our product offerings align with our customers' wants and needs and make appropriate recommendations.
• Ensure effective internal communication and feedback so our business processes align with our commitment to service!

• Significant outside sales experience in related lines is strongly preferred, however, will train the person who brings the right aptitudes and abilities!
• Strong personal philosophy focused on fostering one of our key differentiators - SERVICE!
• Outstanding relationship development talents
• Exceptional communications skills, including listening, probing and consultative skills
• The ideal candidate will live within approximately a two-hour radius of Spencer, IA and may operate from a home office

Physical/Other Requirements

• Lifting of up to 50 pounds
• Valid driver's license with insurable driving record. Ability to safely operate company vehicle.
• Standing, lifting, twisting, bending, walking and sitting
• Basic computer proficiency

PM22

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