Job Information
Job Title
Insurance Product Technical Manager
Home Department:
Insurance Product
Employment Status:
Exempt; Full-time
Schedule:
40 hours/week with Flexible Scheduling Opportunities
Position Location:
Corporate office, Hybrid, or Remote Worker
This position offers flexible remote/hybrid work scheduling and we are targeting candidates who are located within the 9 states which Society conducts business in. Visit us at to learn more.
Overview
Protecting our policyholders' dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.
We're excited to share the creation of a brand-new position at Society Insurance - Insurance Product Technical Manager - a role designed to bridge the gap between product development, underwriting, operations, and technology. The Insurance Product Technical Manager plays a pivotal role in the product management lifecycle by overseeing the technical integrity, regulatory compliance, and operational efficiency of insurance products across the organization. This position leads three specialized teams - Product Maintenance, User Acceptance Testing (UAT), and Regulatory & Statistical Reporting - to ensure products are accurately maintained, thoroughly tested, and fully compliant with industry standards and government regulations. In short - this position is at the heart of how we connect insurance expertise with technology execution, helping us serve our agents, partners, and policyholders more effectively.
About the Role
- Uses a strong understanding of underwriting, claims, actuary, and sales that enables them to effectively contribute to decision making and execution.
- Navigates ISO (Insurance Services Office), NCCI (National Council on Compensation Insurance) and works with maintaining currency, leveraging ISO / NCCI base, circulars, ERC (Electronic Rating Content), etc.
- Demonstrates a holistic view of the systems, processes, and applications they support.
- Product Maintenance Team Leadership:
- Oversees ongoing updates and configurations of insurance products within internal systems.
- Ensures product definitions, rates, rules, and forms are accurately implemented and maintained.
- Collaborates with actuarial, underwriting, and IT teams to support product lifecycle changes.
- User Acceptance Testing (UAT) Team Leadership:
- Leads the planning, execution, and documentation of UAT for new and updated insurance products.
- Develops test strategies and scripts to validate system functionality and business requirements.
- Coordinates cross-functional testing efforts and ensure timely resolution of defects.
- Regulatory & Statistical Reporting Team Leadership:
- Ensures timely and accurate submission of regulatory filings and statistical reports.
- Monitors changes in state and federal insurance regulations and implement necessary updates.
- Liaise with product, compliance and legal teams to interpret reporting requirements and maintain audit readiness.
- Completes necessary administrative work by (including but not limited to) approving timecards; approving PTO and flextime requests, and completing yearly salary administration.
About Yo u
- You enjoy coaching and developing others.
- You are decisive and make rational fact-based decisions.
- You motive others to achieve and exceed business goals.
- You clearly communicate expectations and empowers others to take responsibility.
- You inspire commitment and foster an alignment with organizational goals and values.
- You take a systematic approach in streamlining workflows to improve efficiency, effectiveness, and adaptability.
What it Will Take
- Bachelor's degree in a business-related field or an associate's degree in insurance, business, or related field, or equivalent experience holding positions with increasing responsibilities.
- 7-10 years of Property and Casualty insurance industry experience.
- Experience in a leadership role, such as a team lead or similar position demonstrating the ability to inspire and motivate others, provide mentorship, and guide teams toward achieving common goals.
- Expertise in commercial P&C insurance products and policy construction, including coverage structure and rating/pricing plans.
- Experience with ISO, NCCI, and working with maintaining currency, leveraging ISO / NCCI base, circulars, ERC, etc.
- Experience working within a SAFe agile environment to deliver and manage products.
- Strong analytical skills to conduct results reviews on the performance of existing and new products.
- 3+ years of management or supervisory experience highly desirable.
- St rong understanding of insurance systems, product configuration, and compliance frameworks highly desirable.
- Add itional insurance education and designation work (CPCU or other related insurance designations) are highly desirable.
What Society Can Offer
- Comprehensive Benefits Package : Salary with bonus plan; health, dental, life, and vision insurance
- Retirement : Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan
- Work-Life Balance : Company-paid holidays; flexible scheduling; PTO; telecommuting options
- Education : Career Coaching; company-paid courses; student loan and tuition reimbursement
- Community : Charitable Match; paid volunteer time; team sponsorships
- Wellness : Employee Assistance Program; wellness initiatives/rewards; health coaching; and more
Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws.
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