Forklift Maintenance Technician

Company Overview

Established in 1929, Heinen's is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen's operates 24 location - 19 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market - supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio.

Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.

Job Overview

The Forklift Mechanic at Heinen's Distribution is responsible for the safe operation, inspection, repair, and preventive maintenance of Powered Industrial Trucks (PITs), as well as the care and maintenance of industrial batteries. This role ensures equipment reliability, compliance with safety standards, and operational efficiency.

Key Responsibilities

• Troubleshoot, diagnose, and repair forklifts, including AC/DC electrical systems, motors, starters, contactors, relays, hydraulics, transmissions, brakes, steering, wheels, and suspension.
• Test and repair systems using electrical meters and troubleshoot Programmable Logic Controllers (PLCs).
• Perform welding and electrical repairs as required.
• Support battery operations, including charger repairs, replacements, plug/tip repairs, watering, washing, and area upkeep.
• Perform scheduled preventive maintenance on forklifts, including oil changes, belt and chain inspections, and battery care.
• Record time and materials in the Computerized Maintenance Management System (CMMS).
• Maintain a clean, safe, and organized work environment.
• Communicate effectively and collaborate with team members.
• Respond promptly to emergencies to protect associates and facilities.
• Follow all safety policies, procedures, and regulatory requirements, including OSHA standards.
• Promote a safety-first culture across the department.

Qualifications

• High school diploma or GED required; technical school education (minimum two years) preferred.
• Six years of forklift maintenance experience, or equivalent combination of education and experience.
• MHE 8-hour maintenance technician certificate from a recognized manufacturer (e.g., Crown, Raymond, Hyster).
• Strong mechanical/electrical aptitude and knowledge of electrical, hydraulic, and combustion systems.
• Ability to read and interpret schematics.
• Strong communication and customer service skills.
• Technical degree, welding skills, and experience with forklift repair and diagnostic equipment preferred.

Heinen's, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

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