The Financial Counselor ensures the financial integrity of the University of Florida Physicians and the Ambulatory Care Unit (ACU) by facilitating established financial processes that enable and expedite the billing and collection of professional services. This includes: entering charges; applying coding/billing rules; maximizing collections; verifying insurance; obtaining authorizations for services; reviewing patient account detail; and, financial counseling of patients. Accountable for resolution of front end edits, rejections and information requests to achieve UFP goals. This position interacts directly with internal and external customers of the ACU. May be required to float to other ACU clinic as needed for staffing.
Qualifications:Minimum Education and Experience Requirements: High school graduate or equivalent. Two years of financial, physician practice experience required, eg, preferably related to patient accounts and collections required. Knowledge of CPT and ICD-9 coding preferred. Four-year degree may substitute for two years of financial/physician office experience. IDX system knowledge preferred. Excellent communication, organization and problem-solving skills required. Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner. The ability to multi-task, prioritize responsibilities, problem solve and function in a team environment are necessary attributes of the successful incumbent.
Motor Vehicle Operator Designation: None provided
Licensure/Certification/Registration: None
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