Field Service Technician

100% Travel Paid Travel Time Overtime Monday-Thursday/Friday Schedule Mechanical + Electrical Troubleshooting

This Jobot Job is hosted by: Carrie Powell
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $27 - $35 per hour

A bit about us:

If you are mechanically inclined, enjoy troubleshooting equipment, like working directly with customers, and would rather be in the field than sitting behind a desk, this could be a great opportunity.

We are an established U.S.-based manufacturer of engineered industrial equipment and customized systems serving customers throughout the United States and internationally. Our equipment supports critical industrial processes across a diverse group of markets, and our team handles the design, manufacturing, service, repair, and ongoing support of our systems.

We are adding a Field Service Technician due to an internal promotion. Our current technician is moving into the Service Manager position following the retirement of a longtime leader, creating an opportunity for someone new to join the team and build a career within the service organization.

This is a highly hands-on, highly independent position. You will travel directly to customer facilities to install, start up, inspect, maintain, troubleshoot, and repair industrial equipment.

Why join us?

Paid travel time: You are on the clock when your travel begins.

Overtime opportunity: This is an hourly position, and overtime is paid when worked.

Internal advancement: This position is open because the current Field Service Technician is being promoted into management.

Technical training: We will train you on our specific equipment and blower systems.

Independence: Once trained, you will troubleshoot equipment and solve problems directly in the field.

Variety: Customers and job sites vary throughout the country; you will not spend every day doing the same thing in the same location.

Customer impact: You are the person customers rely on when equipment needs to be installed, started, diagnosed, or repaired.

Established products and customers: You will work with industrial systems used by customers across the United States.

Small-team environment: Your work is visible and directly impacts the service organization and customer experience.

Job Details

What You'll Do:

• Travel throughout the United States to customer facilities to provide hands-on technical service and support.
• Install, start up, inspect, maintain, troubleshoot, and repair industrial equipment.
• Diagnose mechanical and electrical equipment problems and determine appropriate solutions.
• Perform equipment start-ups and help train customers on proper operation and maintenance.
• Distinguish between operator issues, equipment problems, and potential warranty concerns.
• Work closely with the Service Manager to communicate problems, solutions, and recommendations.
• Provide professional technical support to customers in person, by phone, and electronically.
• Complete accurate and detailed Field Service Reports following service work.
• Return defective components and requested materials from customer sites.
• Maintain service tools, testing equipment, and company-provided instrumentation.
• Follow company and customer safety requirements.
• Provide feedback that may improve equipment, service processes, and the customer experience.

Travel:

• This is a true travel position.
• Expect to travel approximately 48 out of 52 weeks each year.

The typical schedule is:

• Leave Monday.
• Return Thursday or Friday.
• Fly for longer-distance assignments.
• Drive to customer sites that are within approximately eight hours.
• Travel time is paid.
• Overnight hotel stays are required.
• Company vehicle or mileage/vehicle allowance options may be available.

If frequent overnight travel is not something you genuinely enjoy, this probably will not be the right position.

What We're Looking For:

• Strong hands-on mechanical aptitude.
• Comfortable using tools and working directly on industrial equipment.
• Some electrical experience or electrical troubleshooting aptitude.
• Ability to learn electrical systems without needing constant assistance.
• Ability to troubleshoot problems independently and find practical solutions.
• Strong communication skills and comfort interacting directly with customers.
• Professional appearance and demeanor while representing the company at customer locations.
• Ability to read blueprints, assembly drawings, work instructions, and technical information.
• Familiarity with fasteners, mechanical components, motors, or industrial equipment.
• Good organizational and time-management skills.
• Valid driver's license and clean driving record.
• Ability and willingness to travel extensively.

Preferred Experience:

• Experience with any of the following can be especially helpful:
• Industrial maintenance
• Field service
• Industrial equipment repair
• Motors
• Pumps
• Compressors
• Blowers
• Rotating equipment
• Variable frequency drives / VFDs
• Electrical troubleshooting
• Mechanical troubleshooting
• Industrial controls
• Preventive maintenance
• Equipment installation and startup

Prior blower experience is not required. Training will be provided on the company's specific equipment.

Physical Requirements:

• This is a hands-on field position and may involve:
• Standing for extended periods
• Bending
• Reaching
• Climbing
• Lifting
• Pushing and pulling equipment or materials
• Working around industrial noise, oil, grease, and equipment
• Must be able to lift up to 75 pounds.
• Required PPE may include safety glasses, steel-toed boots, and additional equipment based on the customer facility.

Education:
An Associate Degree in Industrial Technology, Electrical Technology, Mechanical Technology, or a related discipline is helpful but not required.

Equivalent hands-on experience will absolutely be considered.

Compensation:
$27-$32/hour + overtime

Some flexibility may be available above the stated range for an especially strong candidate.

Location:
Home base: Central Indiana
Extensive nationwide travel required.

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

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