What You Will Be Doing:
As the Lead Technician you will be responsible for scheduling and productivity of the shop technicians. You will be the go to person for questions regarding difficult repairs and assist peers in developing their technical and diagnostic abilities.
Primary Responsibilities:
Open and close work orders, schedule all techs and work load.
Ordering parts from vendors when necessary
Assisting peers in developing their technical and diagnostic abilities
Ensure a safe and clean work environment
Post repair inspections
Spend half hour per day with each shop tech
Search for service letter, product updates and additional repairs.
Monitor life day labor and work in progress through service link
Communicate daily with customers regarding status updates using multiple means of communication
Additional Responsibilities:
Participate in required safety program and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should be able understand the requirements of time needed for scheduling work, keeping in mind current outstanding projects and employee schedules. You should possess a strong mechanical aptitude and understanding of
schematics and diagrams, as well we have the ability to step in as a troubleshooter and instructor.
Education/Experience:
High school diploma or equivalent required.
Required Qualifications/Skills:
Strong mechanical background knowledge with various engines and different types of equipment
Advanced understanding of schematics and diagrams
Provide own tooling applicable
Exhibit teamwork mentality
Preferred Qualifications/Skills:
Prior supervisory skills
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
