Operations Manager at Feldco (Madison, WI) Are you ready to lead a high-performing team at a company that specializes in windows, siding, and door replacement? Feldco Windows, Siding, & Doors, the nation's leading home renewal company, is seeking a driven Regional Operations Manager in
Madison, WI. This is your opportunity to impact our operations at an award-winning, growing company dedicated to transforming homes.
Key Responsibilities: - Ensure customer contracts are fully documented and completed to exceed expectations.
- Utilize Feldco's advanced CRM to manage contracts, appointments, and customer satisfaction programs, maximizing productivity and inventory.
- Drive operational efficiency through technology and innovative practices.
- Foster a safe, positive work environment with a focus on employee development and succession planning.
- Ensure compliance with company policies and standard operating procedures.
- Oversee staffing, tools, and materials to meet daily operational needs.
- Manage budgets and performance metrics aligned with customer and company goals.
- Lead daily and weekly workload planning to ensure resources meet demand.
Position Requirements & Qualifications: - Industry Expertise: Experience in home improvement, particularly in window, siding, or door replacement.
- Proven Leadership: 2+ years of management experience with a track record of team success.
- Organizational Skills: Strong ability to prioritize and handle multiple tasks efficiently.
Why Join Feldco? - Industry Leader: Join the nation's company for window, siding, and door replacement.
- Growth: We're expanding into new markets with exciting opportunities for advancement.
- Advancement: We prioritize promoting from within and provide external training for professional growth.
- Job Security: Feldco is financially stable and committed to employee benefits and support.
- Teamwork: Work in a team-driven, customer-focused setting.
- Benefits: Enjoy comprehensive medical, dental, vision, life insurance, 401K, and paid time off.
