Description:
Do you have a sharp eye for detail and love being in the field where the real work happens? Norfolk Companies is seeking a Field Technician to join our fast-paced Multifamily Construction Division. This role will work within the Boston Metro area. This is the perfect role for someone who wants to be everywhere at once-measuring, verifying, coordinating, and ensuring that every kitchen and bathroom installation goes off without a hitch.
Why This Role Matters
You'll be the critical link - before a single cabinet is ordered or countertop is fabricated, you'll be there capturing the exact dimensions and conditions that make or break a project. Your measurements prevent costly errors. Your field insights keep projects moving. Your coordination keeps everyone-from sales to installation-on the same page.
Be the Eyes in the Field & Support Project Success - What you'll be doing:
- Perform on-site field visits to capture precise measurements for kitchen and bathroom cabinetry and countertops
- Act as the field verification specialist who catches layout issues before they become expensive problems
- Walk multiple job sites daily across multifamily properties, coordinating with property managers and maintenance teams
- Review field dimensions against approved drawings and flag discrepancies immediately
- Serve as the main point of contact for countertop and cabinet field verification
- Coordinate seamlessly between sales, project management, fabrication, and installation teams
- Capture detailed field documentation: photos from multiple angles, daily logs, existing conditions, and customer comments
- Submit all measurements and documentation to sales or project management within 24 hours
- Log hours, site notes, and images in Buildertrend to keep everyone informed
- Identify customer-driven changes and initiate the change order process before work proceeds
- Complete minor punch list items including doors, drawers, trim, hardware, and surface touch-ups
- Ensure final confirmation process is complete before handing off for ordering
- Maintain professional presence and safety protocols on all job sites
Requirements:
Experience & Skills we are looking for:
- 4+ years of construction field experience
- Strong knowledge of kitchen cabinets, countertops, and multifamily construction
- Ability to measure accurately to 1/16th inch-precision is everything
- Experience with design software (2020, AutoCAD, SketchUp) preferred
- Working knowledge of Microsoft Office, QuickBooks, and Buildertrend
- Self-directed professional who can juggle multiple projects and shift priorities
- Excellent communicator who keeps teams informed and aligned
- Customer service orientation with strong problem-solving skills
- Detail-obsessed individual who understands that small measurements make big differences
- Valid driver's license and clean driving record required
This is a physical job and you'll need to:
- Comfortable walking multifamily buildings and apartment units daily
- Ability to stand and walk for extended periods
- Ablet to bend, stoop, knee to gather accurate measurements
- Able to view, edit small text on computer and mobile devices
- Occasional lifting, climbing, and working on uneven surfaces
- Mobile and ready to visit multiple sites independently
- Valid driver's license and clear RMV required
PM19
Compensation details: 25-30 Hourly Wage
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