Concrete Dispatch & Operations Coordinator

Lead the Flow of Concrete Deliveries - Join All Points Concrete as a Dispatch & Operations Coordinator!

Position Title: Concrete Dispatch & Operations Coordinator
Company Name: All Points Concrete Delivery
Pay Range: $20 - $25 per hour, plus performance and year-end bonuses
Employment Type: Full-Time
Location: Palmetto, FL
Industry: Concrete Delivery

All Points Concrete Delivery is looking for a disciplined and detail-driven Concrete Dispatch & Operations Coordinator to manage scheduling, logistics, and driver coordination for our growing concrete delivery operation. This role is crucial in ensuring our drivers, customers, and operations run smoothly each day. If you have a calm demeanor, thrive under pressure, and enjoy being the logistical heartbeat of a team, this position is for you.

All Points Concrete Delivery is a privately owned company delivering concrete with precision, reliability, and integrity. We serve residential, commercial, industrial, and federal clients, treating each job-and each employee-with the same core values: respect, honesty, and diligence. At All Points, you're not a number-you're a partner. We believe in developing our people and supporting their growth through mentorship, training, and trust.

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• Dispatch & Scheduling

  • Schedule and dispatch trucks to job sites based on orders, deadlines, and location.

  • Adjust live routes in real-time to respond to changes and emergencies.

  • Ensure drivers receive accurate mix details and contact information.

• Customer Communication

  • Provide ETAs, delays, and schedule updates to clients.

  • Maintain professional relationships with contractors, superintendents, and repeat customers.

  • Prevent jobsite idle time through proactive communication.

• Driver Coordination & Leadership

  • Support and lead drivers to ensure safe, efficient performance.

  • Monitor and enforce DOT compliance and internal policies.

  • Report operational issues and driver concerns to ownership.

• Operational Control & Reporting

  • Track daily loads, yardage, downtime, and job completion status.

  • Maintain accurate dispatch logs and performance metrics.

  • Coordinate fleet availability with maintenance scheduling.

• Quality & Efficiency Management

  • Maximize delivery loads per truck per day.

  • Monitor on-time performance and implement improvements.

  • Help ensure daily operational goals are met or exceeded.

• 2+ years of experience in logistics, construction scheduling, or dispatch operations (preferred).

• Strong organizational skills and attention to detail.

• Calm and composed demeanor under pressure.

• Excellent verbal communication and customer service skills.

• Experience coordinating multiple moving parts in a fast-paced environment.

• No formal education or certifications required-character, integrity, and capability matter most.

• Hourly pay: $20-$25 per hour

• Performance bonuses

• Year-end bonuses

• Referral bonus program

• Mentorship and apprenticeship-based training

• Career growth opportunities in a respected and growing company

• Full-Time

• Monday-Friday and Weekends as needed

• Start and end times vary based on delivery schedules Normally 6 AM to 5 PM Monday through Friday

• On-site position based at our dispatch location (Palmetto, FL)

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other legally protected status.

A background check will be completed as part of the onboarding process, in compliance with applicable laws.