Bank Assistant Branch Manager II

EEO Employer

Availa Bank believes our people make a difference, and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success.

This is not a remote position.

BANK ASSISTANT BRANCH MANAGER II POSITION SUMMARY

Areas of responsibility for this position are:

• Creating/mentoring an advisory-focused team to support customer growth.
• In conjunction with the Branch Manager, maintains the operational soundness of the branch in accordance with policies and procedures, and federal/state regulations.

The Assistant Branch Manager II is also responsible for overseeing and performing Universal Banker I, Universal Banker II, and Universal Banker III duties. The Assistant Branch Manager II may also act as Branch Manager in the Branch Manager's absence.

BENEFITS

Availa Bank offers a rich selection of benefits you can personalize to support you and your family's needs.

Benefits may include:

• Medical, Dental & Vision Plans
• Option for Health Savings Account (HSA)
• Life Insurance (Company paid for employee)
• 401K and Employee Stock Ownership Plan (ESOP)
• Company Paid Short & Long Term Disability Insurance
• Flexible Spending Account (FSA) & Dependent Care
• Eligibility for Tuition Assistance and Discounts
• Employee Assistance Program (EAP)

BANK ASSISTANT BRANCH MANAGER II ESSENTIAL DUTIES AND ACCOUNTABILITIES

1. Complete scheduling for all Universal Bankers

2. Supervise and provide work direction to assigned Universal Banker staff

3. Perform cash drawer audits, conduct performance appraisals, and facilitate new employee training and/or mentoring

4. Provide expert advice on a variety of banking products, including complex accounts, personal accounts, business accounts, and consumer loans

5. Develop, coach, and mentor Universal Bankers in production and growth-related activities

6. Attract business and consumer relationships through internal and external sales and customer service strategies

7. Identify business opportunities and drive customer acquisition through outbound business prospecting, networking, and referrals

8. Perform Universal Banker I, II, and III duties, including consumer lending

9. Monitor market trends and competitor activities to inform business strategies

10. Serve as a point of contact/have working knowledge of troubleshooting and servicing coin machines, money handling machines, ATMs/ITMs, and mechanics of the drive-up equipment (as applicable in each location)

11. Maintain an open level of communication with the Branch Manager, Regional Retail Leader, and/or Market President

12. Assist with more complex customer issues

13. Assist Retail leaders with other duties as needed

BANK ASSISTANT BRANCH MANAGER QUALIFICATIONS:

Education

• High school diploma or equivalent required

Experience

• One to three years of banking or cash handling experience
• Leadership/people management experience

Other Skills and Abilities

• Demonstrated proficiency in typing with speed and accuracy; basic keyboarding skills are required
• Strong math skills; add, subtract, multiply, and divide in all units of measure
• Exceptional oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations
• Exceptional organizational and time management skills; ability to function well in a fast-paced environment
• Maintain a complete understanding of regulatory and compliance policies and procedures
• Demonstrate a "lead by example" mentality
• Be able to work flexible hours and shifts
• Travel to/from and work in multiple locations

SUPERVISORY RESPONSIBILITIES

This position is responsible for supervising staff in accordance with the bank's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and taking corrective action with employees; addressing complaints and resolving problems.

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