Description:
American Metals: More Than a Job - A Legacy of Strength and Service
At American Metals Supply, we're not just an HVAC company - we're a family. As a 100% employee-owned business, we believe our people are our greatest asset. We're looking for a hands-on Assistant Branch Manager to help lead daily operations, support sales efforts, and manage team workflow for a tight-knit team of 5. This is a key leadership role ideal for someone who enjoys wearing multiple hats, solving problems on the fly, and guiding a small team to success.
In this hands-on role, you'll be on the front lines of our operation - assisting walk-in HVAC contractors and customers at the counter, taking orders over the phone, and supporting outside sales staff. You will play a vital role in making sure our customers get the right products and the right service, all while representing the ownership-driven culture that makes American Metals Supply special.
Benefits Package:
- Outstanding Family Medical Benefits Package
- Substantial Stock Ownership Program
- Competitive Compensation Packages
- Paid Time Off (PTO) & 7 Paid Holidays Each Year
- Employer Sponsored Family Dental Insurance
- 401k and Roth 401k Investment Accounts
- Employer Sponsored Life & Disability Insurance
What You'll Do:
- Support and collaborate with the Branch Manager on staff scheduling, performance feedback, and overall branch goals
- Oversee all office communications, supply ordering, service calls, and facility maintenance needs
- Assist HVAC contractors and customers at the sales counter with product selection, technical support, & order processing
- Support accounts receivable processes: monitor overdue accounts, handle COD transactions, and assist with credit holds
- Receive and process requests for quotations, orders, and lead times via phone, email, and app
- Support sales team by preparing quotes, processing orders, and coordinating deliveries
- Coordinate with warehouse and logistics teams to ensure smooth order fulfillment
- Develop and maintain strong product knowledge of HVAC parts, sheet metal, and related supplies
- Participate in ongoing training and development opportunities to improve technical knowledge
- A major portion of the role is performing Inside Sales activities
Requirements:
What We're Looking For:
- At least 2 years of supervisory or team leadership experience in a construction materials distribution, industrial supply, or building products environment
- Background in HVAC, sheet metal or Industrial distribution strongly preferred.
- Proven ability to lead and motivate a small team.
- Strong communication, problem-solving, and organizational skills
- Detail oriented with strong organizational and multitasking skills
- Comfortable working in a hands-on, fast-paced environment.
Education Requirements:
- Associate's degree in business or related field, and technical discipline, preferred
Since 1962, American Metals has stood as a dynamic leader in the wholesale distribution of sheet and coil steel, prefabricated duct and fittings, and a comprehensive line of HVACR products. We're not just a workplace - we're a powerhouse of employee-owners built on integrity, rooted in accountability, unwavering customer commitment, and shared success. If you're passionate about delivering excellent service, thrive in a team environment, and want to be part of something bigger, we want to meet you.
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